At Dr. Don's Buttons, Badges & More, we proudly offer a Limited
Lifetime Warranty on all the button machines we sell.
Dr. Don's Buttons, Badges & More
warrants that our buttons machines will be free of defects in
material and workmanship for the lifetime of the original purchaser.
to do if your machine fails to function properly
If a button
machine you purchased from Dr. Don's Buttons fails to function
properly, give us a call. In many cases, problems can be resolved
over the phone with a simple adjustment.
If we are unable to solve the problem over the phone, we will
have you return your machine so we can determine what is causing
If it is determined the problem is covered by the warranty, at
our option we will either repair or replace your machine FREE
OF CHARGE. If it is determined that the problem is not covered
by the warranty, we will advise you what it would cost to repair
return your machine, you MUST first call our shipping
department and obtain an RMA # (Return Merchandise Authorization
number). The RMA # allows us to track your machine and helps
us determine what we need to do to the machine once we receive
When you have
an RMA #, go ahead and return your machine.
Please include 5
to 10 defective buttons that were made using the machine. Doing so helps
us diagnose the problem and determine the problem you are having
with your machine.
Our address is:
Dr. Don's Buttons
3906 W. Morrow Drive
Glendale, AZ 85308
Be sure to
carefully package your machine so it won't be damaged in transit.
I highly recommend
insuring your machine, as we are not responsible for machines
that are lost or damaged in transit.
Customers are responsible for all shipping charges.